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Accessibility

Our accessibility approach.

MunicipalLens aims to make its website and product experiences perceivable, operable, understandable, and robust across a wide range of needs and technologies.

Last updated September 6, 2026

Our target

Working toward WCAG 2.2 Level AA.

WCAG 2.2 Level AA is our design and engineering target. This statement is a commitment to ongoing work, not a claim of certified or complete conformance.

Need help now?

If a page, document, form, or interaction creates a barrier, use our contact form. We will work with you to understand the issue and identify an accessible way to provide the same information or complete the task.

Design and interaction

Practices we build toward.

Keyboard and focus

Interactive controls should be reachable without a pointer, follow a logical order, and have a visible focus indicator.

Structure and labels

Pages should use meaningful headings, landmarks, links, instructions, and programmatic form labels that assistive technology can interpret.

Readable presentation

Text, controls, status cues, and layouts should maintain usable contrast, support zoom and reflow, and avoid relying on color alone.

Motion and timing

Experiences should respect reduced-motion preferences and avoid unnecessary time limits or motion that interferes with understanding.

Clear language

Instructions, error messages, review states, and evidence boundaries should be specific enough to understand without hidden context.

Compatibility

We aim to use resilient web standards and test with representative browsers, viewport sizes, keyboard interaction, and assistive technologies.

Feedback

Tell us where the experience breaks down.

In your message, include the page address, what you were trying to do, and what happened. If you are comfortable doing so, the browser, device, and assistive technology involved can help us reproduce the issue. Do not include municipal case data or sensitive personal information.